Efficient and Sustainable Helpdesk Support
A Comprehensive and User-Friendly Ticketing System with AI-Integrated Chatbot, Omnichannel Capabilities, and a Massive Knowledgebase.
ASSISTANCE HUB Modern, Sustainable and Standardized Ticketing helpdesk System to cover and track all the Departments Requests Starting from Creation to Resolution with a very easy to use System
Helps you find the right answer for your query before submitting your ticket using its Massive Knowledgebase
Includes an Assets Directory as a part of the Ticketing System to Facilitate Resolutions.
Considered as Omnichannel Helpdesk as it integrates with Microsoft Teams where the user can initiate his own ticket through Teams.
Very Modernized system as it applies the concept of AI (Artificial Intelligence) Through The Chatbot Features which increases productivity.